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Resolved
SendGrid account lock down.
Aug 10, 2026 at 8:29am UTC
Affected services
loop-live-main-api.azurewebsites.net/health
Resolved
Aug 10, 2026 at 6:47pm UTC
The account was unblocked at the end of the day
Affected services
loop-live-main-api.azurewebsites.net/health
Created
Aug 10, 2026 at 8:29am UTC
Impact
All outbound transactional email from Loop was blocked while the account was suspended. Any mail queued or attempted during that window failed and needed resending.
Affected services
loop-live-main-api.azurewebsites.net/health