Status updates | Loop Internal Incidents and maintenance reported on status page for Loop Internal https://status.innerloop.software/ en loop-live-main-api.azurewebsites.net/health/db is down https://status.innerloop.software/incident/1071703 Wed, 23 Sep 2026 02:00:07 -0000 https://status.innerloop.software/incident/1071703#09e824d080922b9b352d8c0f78720a0ddf3bea14d8fc0d34e28de22cca22ceb6 Incident loop-live-main-api.azurewebsites.net/health/db recovered. loop-live-main-api.azurewebsites.net/health/db is down https://status.innerloop.software/incident/1071703 Wed, 23 Sep 2026 01:56:32 -0000 https://status.innerloop.software/incident/1071703#b87178d4e880845eccb7a40688d1e3f37c739f8baada2f95383020370552c3b2 Incident loop-live-main-api.azurewebsites.net/health/db went down. loop-live-main-api.azurewebsites.net/health/db is down https://status.innerloop.software/incident/1049711 Thu, 03 Sep 2026 23:45:35 -0000 https://status.innerloop.software/incident/1049711#388f2ae61599a81ed979dfd5bb1b3a65556fdb8c293a3b22407ef462a728d47e Incident loop-live-main-api.azurewebsites.net/health/db recovered. loop-live-main-api.azurewebsites.net/health/db is down https://status.innerloop.software/incident/1049711 Thu, 03 Sep 2026 23:42:10 -0000 https://status.innerloop.software/incident/1049711#3d752b2b4f7009056a263d78e7c85d5fb94d66a8c84d206e813dcec8644a425e Incident loop-live-main-api.azurewebsites.net/health/db went down. loop-live-main-api.azurewebsites.net/health/db is down https://status.innerloop.software/incident/1031794 Tue, 25 Aug 2026 03:41:45 -0000 https://status.innerloop.software/incident/1031794#a2fd17411b6cb5171ff113417a6383e6886e24c0d4cc69429c80a7aff92e79a7 Incident loop-live-main-api.azurewebsites.net/health/db recovered. loop-live-main-api.azurewebsites.net/health/db is down https://status.innerloop.software/incident/1031794 Tue, 25 Aug 2026 03:37:57 -0000 https://status.innerloop.software/incident/1031794#941a141ad8cb90618513ec07ea8e391d127a1492f93ed86ac7d61ad5188351eb Incident loop-live-main-api.azurewebsites.net/health/db went down. loop-live-main-api.azurewebsites.net/health/db is down https://status.innerloop.software/incident/1017914 Mon, 17 Aug 2026 19:53:06 -0000 https://status.innerloop.software/incident/1017914#7d5fc64873d199d1faf6ca63d8185f607d6b485c2bf23b50618b69c1e18baa43 Incident loop-live-main-api.azurewebsites.net/health/db recovered. loop-live-main-api.azurewebsites.net/health/db is down https://status.innerloop.software/incident/1017914 Mon, 17 Aug 2026 19:49:34 -0000 https://status.innerloop.software/incident/1017914#21575ec040d741580c283051534b3cafe34490fd7db4e0c8957e7d3980851d6c Incident loop-live-main-api.azurewebsites.net/health/db went down. SendGrid account lock down. https://status.innerloop.software/incident/1010824 Mon, 10 Aug 2026 18:47:00 -0000 https://status.innerloop.software/incident/1010824#a960dd7cf3c659e9b660fa9e99f03ad3784003099c6dac5b9ae8d4b4819270b1 Incident The account was unblocked at the end of the day SendGrid account lock down. https://status.innerloop.software/incident/1010824 Mon, 10 Aug 2026 08:29:00 -0000 https://status.innerloop.software/incident/1010824#284175142df2306898fc5068192358df0d7ff0967770fb657c55f80b11b7aea3 Incident Impact All outbound transactional email from Loop was blocked while the account was suspended. Any mail queued or attempted during that window failed and needed resending. Performance Degredation https://status.innerloop.software/incident/1010840 Tue, 04 Aug 2026 13:47:00 -0000 https://status.innerloop.software/incident/1010840#c86f2673844cdc76e8be4b9a1dcfcf651e1c08c4d1bc4d7b8b7b23535f7802b5 Incident The api was restarted and is back to normal Performance Degredation https://status.innerloop.software/incident/1010840 Tue, 04 Aug 2026 13:46:00 -0000 https://status.innerloop.software/incident/1010840#1db8a338e867a51c5537e9484d9c689d735a30777719323da3115d85d012d1d0 Incident Reports of app slowness were reported at around 2pm with the app becoming completely unresponsive at around 3pm.